From:Mohamed KhalifaAlowaid (ADNATCO-NGSCO)

Sent: Sunday, April 29, 2012 3:44 PM

To: Abu Dhabi Falcon Hospital

Subject: Rambo's training

Dear Amer,

I went yesterday to visit my dog Rambo after more than 2 weeks he has been in your Hospital for training, I was very happy to see him behaving, and listening to Farouq

I'm very pleased with his progress and well done for the trainer he did a good job.


From: Keelin Macdonald

Date: Wed, 4 Apr 2012 10:18:06 +0100

To: Margit Muller

Subject: Thank you!

Dear Dr Muller,

I'm writing just to say thank you for the great month I spent at your hospital. I never got to say thank you in person as you has to go to hospital and I hope you are now much recovered, You and your staff were fantastic over the internship; so friendly, helpful and above all patient - especially Dr Bibi. They were always willing to explain what was going on and to give us a second try if at first we didn't succeed. It has been an invaluable experience and one that I very much hope to be able to use in my future career.

Give my best to everyone,

Many thanks again,

Keelin Macdonald

(The Irish student!)

From: Manuela Mirkos

Date: Tue, 13 Mar 2012 18:19:44 +0000<>;<></></>

ReplyTo: Manuela Mirkos

Subject: news on Sandy ("Pepa")

Dear team at the Animal Shelter,

I am writing to let you know that Sandy - as we called the lovely mixed Saluki we adopted from you 4 months ago and which was called Pepa at the time - is doing extremely well. It is the first time for me to adopt a former stray so both Sandy and I had some learning to do at the beginning: she was a bit shy, scared and defensive, but with lots of love and the additional help of a trainer she has now flourished into a funny, playful and sweet companion for both me, my husband John and our two young girls.

Thanks again for the opportunity to adopt such an adorable friend!

Kind regards,

Manuela, John, Lara and Alexandra Defterios

From: Anita Bali []

Sent: Wednesday, February 29, 2012 1:57 PM

To: Kishore Kumar

Cc: 'Shreya'; 'Diksha Bali'

Subject: WHARTON

I am an animal lover; my philosophy are that dogs are loyal and make much better friends than people. They give love and affection, guard your children and all they ask for are to loved and fed, in that exact order.

I became close to the ADFH Pet Care Centre after meeting Dr. Margret and Dr. Bibi and seeing the genuine love they had for animals.

Having lost a dog to cancer in 2010, I was distraught. My dog Destiny had been my best friend for 10 years and knew every mood of mine. It was then that I asked Dr. Margret, that in addition to the 2 dogs that I still had , I wanted a Cocker Spaniel also to replace the good friend that I had lost.

Then one day I got a call from the Pet care centre stating that there was a German Shepherd that needed a home. Notwithstanding that I had one a German shepherd already at home, I took one look at the picture of this skinny and sad animal, who had spent all his life on the Abu Dhabi roads, had marks to agony etched across his face, and, made a spontaneous decision to take him in.

He came home, and was surprised to see my 2 dogs, 4 birds and one cat. I have a double storey house, he did not know how to climb the steps. However a meal later and after being spoken to affectionately, given a few kisses et all, he was off like a shot, falling down the stairs, but wanting to take in all the atmosphere at once. He responded quickly to affection he had never known, became my shadow and turned from the cowering and scared animal who had entered my house into a Royal, who would sleep with me on my bed (along with my other 2 dogs and cat), with his spine etched against mine.

He only had one request to be fed at 5 am and 3pm, failing which he would howl, because he thought food was not going to come. He is now 21kgs more than when I got him, but he still goes strong on food.

Since he came into my household in August, Wharton, as my elder daughter named him (because coincidentally my younger daughter had gotten admission to Wharton Business School, the World’s leading school of Business, just as he came into our lives), is now a fully acclimatized family dog. He protects my daughters and growls if any member other than the family touches him. He loves the rest of my animals and is a pure delight to have.

In life no good deed goes unrewarded, Wharton got a home and I got another good friend, for the full stint of his life, which for my sake, I hope is a long one.


Anita Bali

From: Gina Malkani []

Sent: Sunday, February 05, 2012 12:43 PM

To: Kishore Kumar

Cc: Abu Dhabi Falcon Hospital; Mahendra Kumar Mahto

Subject: Re: Boarding of Bella The Cat

Dear Kishore & Mahendra,

I just wanted to thank the both of you so much for all your help, prompt assistance & dedication & to thank all the staff at the Abu Dhabi falcon hospital, who took such fantastic care of Bella. It is highly appreciated.

Thank you once again on behalf of Bella & myself.

Best wishes always,

Gina Malkani.

From: moody AD

Sent: Thursday, January 12, 2012 3:00 PM

To: Abu Dhabi Falcon Hospital

Subject: Thanks Letter

Jan 12, 2012

Dear Abu Dhabi Falcon Hospital,

First I would like to introduce myself, my name is Mohamed saif yousef and my dog's name is "sipanse" . Thank you very much for training my dog in very short time, also I appreciate the treatment and the intensive care that you have given my dog. Even though, Coach expertise and help have been valuable during this process.This will help me to be more comfortable with the dog.

Again, thank you so much. I sincerely appreciate your help.

Best Regards,

Mohamed saif yousef

From: Pranav Pandit

Sent: Monday, November 21, 2011 8:54 AM

To: Margit G. Muller

Subject: Past Externship Student

Hello Dr Muller,

Hope you remember me.

I was externship student in the Month of February 2011 from India.

I am mailing here to tell you that now I have joined UCDavis for my Master in Preventive Veterinary Medicine.

More interestingly I have taken Comparative Avian Anatomy and Pathology as my elective, and the training I received during my externship is turning out to be very fruitful and helpful for me in this course. Soon I will also start working in California Raptor Center which comes under School of Veterinary Medicine UCDavis.

Hope everything is great over there.


Dr. Pranav Pandit

From: Ahmed Elghandakly

Sent: Thursday, November 17, 2011 1:05 PM

To: Abu Dhabi Falcon Hospital

Cc: ahmed El Ghandokly

Subject: Appreciation

Aamir and team

I’m one of your customers and have been dealing with you for almost 6+ months and recently had placed my Dog, Black, for training and have been noticing the positive changes in his overall attitude. So just wanted to thank the team and pls pass the same to the trainer, Farouk on the same for his efforts and care for Black.

Also seizing the opportunity to thank the entire team at the pet care center and Shella (hope I’m not mistaken in writing her name) as she’s always been helpful.


Ahmed El-Ghandakly

From: Mouhoubi

Sent: Wednesday, November 16, 2011 2:05 PM

To: Abu Dhabi Falcon Hospital

Subject: simple message of admiration!

To : Dr. Margit Gabriele Muller

This is to tell you how much I admire your work, your organization and person !

I do not have a hawk and I do not live in the UAE.

But I saw a TV report on the hospital for falcons you manage so well.

Hats off, and best regards.

just a fan who lives in France !

Mr Abdallah MOUHOUBI

From: Trevor padilla

Sent: Tuesday, November 15, 2011 2:25 PM

To: Abu Dhabi Falcon Hospital

Subject: Pet Trainer Farok

To whom it may concern,

Me and my fiancee would like to convey our deepest grattitude to Farok (Falcon Hospital Dog Trainer) for outstanding service and training for our dog (Shamal). Everytime we go to visit, Farok has met us with warm greetings and has shown us what shamal has learned on a daily basis. In my opinion Farok has gone above and beyond his job description in everyway and we would just like to say thank you for having such good staff on your team. We are very pleased with all the services our dog has been given and we will be recommending Falcon Hospital pet care services in the future to our friends and family. Again special thanks to Farok!

Best Regards,

Shamal, Trevor and Alexandra

From: Sarah Alexander-Warne

Sent: Wednesday, November 02, 2011 11:01 AM

To: Margit G. Muller

Subject:Cats in the park

Hello Dr. Muller,

Thank you for helping - we were impressed how organised and kind the men were re. the round up of some of the cats in Khalidiya Park, parallel with the corniche between Abelas and the Baynuna. It is such a good thing to have them spayed and neutered, some lead a rather dreadful life - it makes me very sad. Unfortunately there are more cats in the park, we watched them round up six - and are pleased that they are released in the same area. Keep up the good work.

Kind Regards,

Sarah and Mark Alexander-Warne

From: Feruza Tuychieva

Date: Fri, 21 Oct 2011 19:12:18

Subject: Thanks for the great job

Dear falcon hospital!

I am writing to express my thanks for the great training and care for our dog Daniels. He stayed there over 3 months and he had been given very good care and wonderful training. The trainer's name was Farouk, if I am not mistaken. I was worried about leaving our dog there but your staff proved to be nothing less than excellent! We are exceptional happy with his training skills. He did a great job!

I will most definitely be recommending your services to the people I know.

Thank you

Feruza Tuychieva

From: Jo Anne Martindale

Send: Thursday ,September 08,2011, 11.20 AM

Subject: Great Job


I would like to tell you what a wonderful job you are doing out there in the animal shelter. My mother found an abandoned cat last week on the Sharjah Coniche and you very kindly accepeted it from me this morning.

I was able to ask the lovely girl at the reception about 2 other cute kittens that I left there in June and she was able to tell me about them and called them by their names also. I an really impressed!

I always get a little upset when I talk about them so I hope she doesn’t think that I was rude when I didn’t respond to some of her questions. If I could, I would keep all the lovely cats that I found but I can’t!

Anyway , about that white kitten I left in today – it is very calm and friendly but it bites when you try to tickle it or play with its tail. I bet the owners were not playing with it nicely and teasing it all the time so it gets fed up. Perhaps with your care it will learn to play nicely with everyone?

Thanks again for all your hard work and great care for these animals.

Jo Anne

From: Marion Milliet

Send: Thursday ,September 20,2011, 11.01 AM

Subject: Great Job

Dear Gelah Marie, dear Kishore,

As discussed before I have just surrendered the kitten that was under my care today. Even though I was not meant to keep it, but was looking after it for friends who didn’t come back after the summer, I obviously got very attached to it over the last few months, and I was quite sad this morning when came the time to say goodbye. I trust it will be well looked after by your team, and hope it will soon find a loving home.

I take this opportunity to thank the Abu Shabi animal shelter for its work and the kindness of its answers to my queries.

Kind regards,

Marion Milliet.

From: Mandar Kulkarni

Sent: Thursday, April 07, 2011 10:43 PM

To: Abu Dhabi Falcon Hospital

Subject: Feedback - Cat Grooming


We had our cat Coco groomed at the Falcon Hospital a couple of days ago. We wish to report that we are very happy with Segundo's service. He groomed our cat exactly the way we wanted. There were no nicks / cuts, and the coat was even and smoothly shaved, with no jagged layers. We found Segundo very professional and friendly at the same time, and knowledgeable in his area of expertise. He kept us informed during the day on how Coco was doing, and even followed up on her after she came home, thus proving he goes the extra mile in ensuring client satisfaction. We are very impressed at the level of service provided by Segundo. He definitely is an asset to your organization, and to us pet owners!

As a pet owner, I always look for peace of mind when I entrust my pets' care to a service provider. I know that Segundo will always take very good care of my pet. We would definitely be using his expert services in the future for all our cats!

Kind regards, and many thanks from a very happy customer!

- Mandar Kulkarni